Privacy policy

Our Commitment to Your Privacy

Dr. Jivan and the team at Jivan Dental Aesthetics are committed to protecting your personal and health information with the same level of care we provide clinically. This Privacy Notice explains how information is collected, used, and protected when you interact with our website, communicate with our team, or receive care at our offices.

Information We Collect

Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Date of birth

Protected Health Information (PHI)

• Medical and dental history
• Treatment records and imaging
• Insurance and billing details

All PHI is handled in accordance with Health Insurance Portability and Accountability Act.

Website & Technical Data

• IP address
• Device and browser type
• Pages visited and time on site

Communication Data

• Contact forms
• Appointment requests
• SMS and email interactions

How We Use Your Information

• Provide and coordinate care
• Schedule and manage appointments
• Communicate regarding treatment and follow-up
• Process billing and insurance claims
• Improve website performance and patient experience
• Send communications where permitted by law

Florida Privacy Rights

Under Florida Information Protection Act (FIPA), Florida residents are entitled to protection of their personal information and timely notification in the event of a data breach.

Jivan Dental Aesthetics:

• Maintains safeguards to protect personal data
• Will notify affected individuals in accordance with Florida law if a breach occurs
• Limits data collection to what is reasonably necessary for care and operations

SMS, Email & Marketing Communications

By providing your contact information, you consent to receive communications from Dr. Jivan and Jivan Dental Aesthetics related to:

• Appointments and reminders
• Care instructions and follow-ups
• Practice updates

Marketing messages are sent only where permitted. You may opt out at any time via unsubscribe links or by replying STOP to SMS.

Users opt into our SMS program by voluntarily providing their phone number and checking the consent boxes on our website contact forms. Message frequency varies.

How We Share Information

We do not sell your information.

We may share information only as necessary:

• With healthcare providers involved in your care
• With insurance companies for billing
• With secure service providers supporting operations (scheduling, payments, communications)
• When required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

Data Security

We implement safeguards including:

• Secure electronic systems
• Access controls
• Staff training on privacy practices

No system can guarantee absolute security, but we take commercially reasonable steps to protect your information.

Cookies & Tracking Technologies

Our website may use cookies and tracking tools to improve performance and user experience.

These may include analytics and advertising tools. You can disable cookies through your browser settings.

Third-Party Platforms

Our website may link to or integrate with third-party services. We are not responsible for their privacy practices and recommend reviewing their policies.

Children’s Privacy

We provide care for minors. Information is collected only with consent from a parent or legal guardian and used solely for treatment and operations.

Your Rights

You may:

• Request access to your information
• Request corrections
• Opt out of certain communications

For PHI-specific rights, refer to our HIPAA Notice of Privacy Practices below.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Updates

This Privacy Notice may be updated periodically. Updates will be reflected with a revised effective date.

Contact

Jivan Dental Aesthetics

Winter Park: 407-628-0200
Mount Dora: 352-383-2959